Privacy Notice & Policies

Privacy Notice Agape 243 Interiors (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store and share your personal information when you visit our website, contact us, submit an enquiry, engage our services or interact with us online. It also explains your privacy rights and how the law protects you. Our website is not intended for children, and we do not knowingly collect personal information relating to children. It is important that you read this Privacy Notice together with any other privacy or fair processing notice we may provide on specific occasions when we collect or process personal information about you. This Privacy Notice supplements those other notices and is not intended to override them. Please ensure that any personal information you provide to us is accurate and up to date. If your personal information changes during your relationship with us, please let us know.

‍ ‍Controller Agape 243 Interiors is the controller and is responsible for your personal information.

‍ ‍Our Contact Details Agape 243 Interiors is a sole trader.

Email: Agape243studio@gmail.com

‍ ‍Third-Party Links Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third-party websites and are not responsible for their privacy notices. When you leave our website, we encourage you to read the privacy notice of every website you visit. For UK visitors, data protection rights are governed by the UK GDPR and the Data Protection Act 2018.

Information We May Collect

We may collect the following types of personal information:

Information you provide directly

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 name; 
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 email address; 
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 phone number; 
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 project address or general location; 
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 details about your home, commercial space or project;

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 budget range; 
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 preferred service or package; 
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 design preferences; 
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 messages submitted through our enquiry form;

 information shared during consultations or correspondence.

Information collected automatically

When you use our website, certain information may be collected automatically, including:

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 IP address; 
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 browser type; 
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 device information; 
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 pages visited; 
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 time spent on the website; 
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 referral source; 
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 cookie preferences; 
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 approximate location derived from technical data.

Information from third parties

We may receive information from:

 Squarespace, as our website hosting provider;

 social media platforms if you interact with us there;

 suppliers, contractors or consultants involved in your project;

Why We Collect Personal Information

We collect and use personal information to:

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 respond to enquiries; 
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 assess whether we are able to assist with a project;

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 arrange consultations; 
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 prepare proposals, estimates or invoices;

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 provide interior design services; 
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 manage client relationships; 
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 communicate project updates; 
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 coordinate with suppliers, contractors and consultants;

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 process payments; 
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 maintain business records; 
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 improve our website and services; 
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 comply with legal, tax, accounting and regulatory obligations;

 protect our business, website and legal rights.

Legal Bases for Processing

We rely on one or more of the following legal bases:

Consent, for example where you opt in to non-essential cookies or marketing communications.

Contract, where processing is necessary to provide services or take steps before entering into a client agreement.

Legitimate interests, for example responding to enquiries, improving our website, managing business relationships and protecting our rights.

Legal obligation, where we need to keep records or comply with tax, accounting or legal requirements.

How We Collect Information

We may collect information when you:

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 visit the website; 
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 submit an enquiry form; 
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 email us; 
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 interact with our social media pages; 
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 engage our services; 
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 accept or manage cookie preferences. 
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How We Use Your Information

We may use your information to:

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 reply to your enquiry; 
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 provide information about our services;

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 create a project proposal; 
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 deliver design services; 
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 source products, samples, materials or quotes;

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 liaise with relevant third parties; 
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 keep internal records; 
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 improve our website and client experience;

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 send updates where permitted; 
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 comply with legal obligations. 
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Sharing Personal Information

We may share personal information only where necessary to operate our website, respond to enquiries, provide our services, manage projects, or meet legal and professional obligations. This may include sharing information with our website provider, email provider, professional advisers, and carefully selected suppliers, contractors or consultants involved in your project.

We do not sell your personal information.

Our website is hosted by Squarespace, which may process limited visitor data on our behalf to help operate and protect the website. We do not sell your personal information.

International Data Transfers

Some of the platforms and service providers we use may process or store information outside the United Kingdom or European Economic Area. Where this happens, we rely on appropriate safeguards designed to protect your personal information.

How Long We Keep Your Information

We only keep personal information for as long as necessary for the purposes described in this policy. As a guide:

 enquiry information may be kept for up to 12 months after the last contact;

 client project records may be kept for up to 7 years for legal, tax and accounting purposes;

 marketing consent records may be kept until you unsubscribe or withdraw consent;

 cookie information is retained according to the cookie durations listed in the Cookie Policy.

Marketing Communications

We will only send marketing emails where we have a lawful basis to do so. You can unsubscribe or withdraw consent at any time by contacting us or using the unsubscribe link in any marketing email, where available.

Your Data Protection Rights

Depending on the circumstances, you may have the right to access, correct, delete, restrict or object to the use of your personal information. You may also have the right to withdraw consent where we rely on consent to process your information. Some rights may be subject to legal or contractual limitations.

To exercise your rights, please contact us at Agape243studio@gmail.com

Complaints

We hope to resolve any privacy concerns directly. You also have the right to complain to the UK Information Commissioner’s Office.

Privacy Notice & Policies

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